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What are all the passwords for and how do I use them?

Your service has several passwords to keep things secure. Be sure to keep the passwords safe. Below is an overview of different passwords you may have for your domain. Please see other FAQ pages for more information on each feature.

Account Administration System Password

This is used to log into your Account Administration System where you can view or change your account information, access your domain information, view your invoices, make a payment and more. You can obtain or retrieve your Account Administration System password at any time.

FTP Password

This is the password you enter into your ftp client to upload files to your web space. The FTP host is always something like ftp.yourdomain.com where yourdomain.com represents your actual domain name. Your user FTP ID is also your actual domain name. Please see our FTP Frequently Asked Questions for more information.

E-Mail Account Passwords

When you first sign up, you are automatically given a postmaster E-Mail address (ie. postmaster@yourdomain.com). You can add more E-Mail addresses, each having it's own password. Please see our E-mail Frequently Asked Questions for more information.

CGI Server Password

This password let's you log into your CGI server where you can use an FTP client to upload CGI and PHP scripts. The FTP host in this case would be cgi.yourdomain.com where yourdomain.com represents your actual domain name. Your User ID is also your actual domain name. Please see our CGI Frequently Asked Questions for more information.

MySQL Password This is a password for your MySQL database. This is used in PHP and other scripts to access the MySQL database. Please refer to any script documentation on where to insert this password. Please see our MySQL Frequently Asked Questions for more information.

Domain Administration System Password

You can set this password to give control of a domain to another person via the Domain Administration System. This feature is of most use to resellers. The Domain Administration System allows access to domain functions but not the accounting or billing functions on your main account. This password should not be used or set unless you have another person that needs to have access to your domain.



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