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How To Make A Payment

NEW Video Tutorial: How To Make A Payment

To make a payment on your account, follow these steps:

  1. Log in to the Account Administraton System. Enter your domain username and Account Administration System password. Your username is your domain name. If you have more than one domain, you can enter any of the domain names you own as the username. The Account Adminstration System password will be the same in all cases.

    If you did not receive or forgot your Account Administration System password, you can request the password be E-Mailed to you by clicking on the link under the log in section.

  2. Scroll down to the Billing Information area and click on the Make A Payment link.

  3. Select your method of payment, enter the amount you wish to pay and click Process Payment. You will be redirected to the secured payment site.

  4. Enter your credit card and billing information, then click the Complete Payment button.

  5. Take note of the information for your reference. Your payment is complete.

Near your next due date, you will receive an E-Mail notification that your invoice is online and ready to view, along with your account balance.

Emergency and Gift Payments

If you would like to make a quick emergency payment or a payment to someone else's account as a gift, visit http://www.activewebhosting.com/payments/ and fill in the form.

  1. In the Reason for Payment box, please indicate the domain of the account you wish to make a payment for.

  2. Fill in your name, phone number and email address, and choose method of payment.

  3. Fill in the amount you wish to pay on the account and click on the Process Payment button.



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