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How do I renew the registration on my domain?

If you are hosting your site with Active Web Hosting and we provided the domain name you chose when you signed up, then your domain name will be automatically renewed for you at no extra charge as part of your hosting package.

If you transfer your domain to another hosting company, Active Web Hosting will not renew the domain name automatically when the registration expires. Active Web Hosting only renews domain names automatically only if the domain is hosted with us. It is your responsibility to ensure that either you or your new hosting company renews the domain when it comes up for expiration.

However, if you want us to renew your domain which has since been transferred and hosted elsewhere, you will need to make a $30 payment using the General Payment System. Please state the reason for the payment as "Renewal for [your domain name] for another year." We will process your payment and renew your domain. You will then get an E-Mail confirming the renewal.

NOTICE: You have up to 30 days prior to your domain's expiration date to do this. We can not process requests for domains set to expire in less than 30 days.



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